Listen and learn – this week I thought I would post the podcast that I did with Susie Munro of Sixpence Media
In this episode you’ll discover:
How we used the practice benchmarking and client engagement results from our 2012 tilt at the AFA Adviser of the Year award, to focus on and improve specific areas of the business, and which led me to winning in 2013 (and we also got a healthier business and even better engagement with our clients)
What we did as a team did to simplify and systemise our business and client processes, and how that contributed to a two and half times boost to our profitability
How we build a fun and very team oriented culture, with a strong focus on continual improvement
How JBS use social media to build stronger relationships with existing clients, and attract the right kind of new clients
Here’s the full link to Sixpence Media’s podcast site with all the links that we discuss in the interview
Enjoy 😉
